Privacy policy
This Privacy Policy explains how Avina Therapy collects, uses, and protects your personal information when you visit our website. Avina Therapy is committed to protecting your privacy and complying with the Australian Privacy Act 1988.For any questions regarding this statement or Avina Therapy’s privacy practices, please contact us.

Last updated 13 March 2025.

1. Information We Collect

We may collect personal information that you provide directly to us through online forms, email communication, or other interactions with our website. This includes:

Name and surname
Postal address
Telephone
Email address
Postcode
Organisation
IP address (for systems administration and troubleshooting)
Demographic information (for user profiling in aggregate form)
Additionally, we collect automated data through cookies, tracking pixels (such as the Meta Pixel), and other similar technologies.

2. Use of Cookies and Tracking Technologies

Our website uses cookies, tracking pixels, and other similar technologies to improve your browsing experience, analyse website traffic, and serve personalised advertising. These technologies may collect data about:

Your device and browser type
Pages visited and time spent on the website
Your interactions with our website content
Referral sources (how you found our website)

We may use this data for:

Improving website functionality and user experience
Delivering targeted advertising
Analysing website traffic and performance
Opting Out of Cookies & Tracking

You can manage or disable cookies through your browser settings. Additionally, you can opt out of personalised advertising by adjusting your settings on:

Facebook Ad Preferences: https://www.facebook.com/adpreferences/ad_settings
Google Ad Settings: https://adssettings.google.com/
If you disable cookies, some website features may not function properly.

3. How We Use Your Information

We collect and use your information for the following purposes:

To provide you with relevant information about our services
To personalise your experience on our website
To perform statistical analyses and measure website traffic
To send you updates, newsletters, or promotional materials (only with consent)
To recognise returning visitors and optimise our advertising efforts

4. Data Sharing & Third-Party Services

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

Third-party service providers: We may share data with trusted third parties that help us with website analytics, advertising, and business operations (e.g., Google, Meta, and email marketing platforms).
Legal compliance: We may disclose information if required by law or in response to a legal request.
We ensure that third parties comply with Australian privacy laws and have data protection measures in place.

5. Your Rights & Opt-Out Options
You have the right to:Request access to the personal information we hold about you Request correction of any inaccurate data Opt out of marketing communications at any time by contacting us. Disable tracking cookies through your browser or opt-out settings If you wish to have your data removed from our systems, please contact us.
6. External Links & Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing any personal information.
7. Updates to This Privacy Policy
We may update this policy periodically to reflect legal requirements or changes in our practices. Any updates will be posted on this page with a revised “Last Updated” date.For further information, please contact us.

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